Friday Pulse Brief
Shift overview
Expected demand165 coversBusy
Guest service18:00–23:30Peak 19:30–21:30
Active team8 people2 lead-capable
Top priorities
- Confirm the Private Dining owner before 18:45.
- Protect host coverage through the peak window.
- Brief the 21:30 floor handover before service.
Coverage plan
LeoShift Lead15:00–00:30
AmiraBar & Till16:00–00:30
SofiaHost / Entrance17:00–23:30
NoahFood Pass14:00–22:00
Readiness checks
Private Dining needs a confirmed owner from 18:00–19:00.
Host handover after 23:30 requires manager confirmation.
Service handovers
- 18:00 · MOD: Maya → Leo
- 22:00 · Food Pass: Noah → Amira
- 23:30 · Host: Sofia → Shift Lead cover
Watchouts
- VIP arrival expected at 19:00.
- Patio setup must be signed off before opening.
- Closing team: Leo, Amira and Sofia.